Fast, easy, from all banks
Instant Refund
Businesses that sell products or services on a large scale often face the challenge of issuing refunds to customers. This time-consuming process is usually done manually, requiring direct contact between the operator and the customer. In addition to the high operational costs, this method is prone to extensive human errors. The Toman Instant Refund service enables businesses to manage the refund process instantly, from all banks, without the need for direct customer contact—only using the transaction ID.
Success Rate
Minimal errors through an advanced monitoring system
Annual Transaction Volume
High transaction volume indicates broad business trust
Annual Transaction Count
A high number of transactions due to Toman's collaboration with various businesses in different markets
Active PSPs
High flexibility in service delivery
Elimination of Operational Costs
Toman’s instant refund service significantly reduces the operational costs of businesses by eliminating the necessity of direct contact with the customer and reducing the role of human resources. You only need to send the transaction ID to Toman’s system and then the refund process will be completed automatically without any direct interaction with the customer. This feature not only reduces costs but also decreases the possibility of human errors and facilitates the management of refund transactions.
Wide Banking Network
This service supports instant refunds from 17 banks in the country, covering 99.3% of the country’s banking transactions. This extensive coverage is a significant advantage for businesses with customers using different banks, ensuring that all customers can receive their refunds instantly. It helps businesses provide a seamless and efficient experience.
High Speed
Toman's instant transfer service completes the refund process in under 3 seconds. With this method, transactions are carried out without the limitations of clearing cycles (Paya, Sata) or transfer limits, making it available even on holidays. Businesses can be confident that refunds will reach customers quickly, leading to increased customer satisfaction and improved user experience.
Increased Transfer Limits
Toman’s Instant Refund service allows for transfers of up to 2 billion Rials, while traditional methods have a transfer limit of 100 million Rials per PSP. This feature is particularly ideal for large businesses needing to process high-value refunds, offering greater flexibility in financial management.
Related Industries
Selling products and presenting online services through different platforms comes with its challenges. Problems such as customers’ lack of trust in online stores, inability to refund…
The tourism industry is inherently fast-paced, and its financial units must adapt to this speed. This issue often comes with heavy costs of manpower, product, and finances. Toman helps to…
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Web services and APIs
Toman's web services and APIs address all your business's financial needs in an integrated way, without the need for multiple implementations. These tools, with customizable features tailored to the specific needs of each business, efficiently manage all payment processes automatically and create a seamless experience for your customers.
Why Toman?
Innovative Solutions
Toman's solutions are optimized for various financial challenges, ensuring you remain up-to-date and efficient.
Trusted by reputable brands
Due to trustful cooperation with X reputed brands, Toman is recognized as a dependable financial partner.
Extensive Banking Network Access
Partnering with 15 reputable banks, Toman offers unparalleled access to banking systems, ensuring fast and unrestricted transactions.
24/7 Support
Toman's support team is available 24/7 to address your concerns and ensure peace of mind.
Stability During High Traffic
Designed for peak performance, Toman systems remain stable even during the busiest times.
Variety in Payment Methods
Toman offers multiple payment options to create a smoother and more flexible experience for your customers.
Toman through the words of customers
Compassionate and committed collaboration
The payment process, especially refunds, is crucial for the Alibaba Group due to the highly dynamic nature of the tourism industry. Our collaboration with Toman has significantly streamlined and accelerated this process. Toman’s ease of use, strong commitment, and constant responsiveness have transformed it from merely a service provider into a valuable partner for us. One of Toman’s key strengths is its compassionate and dedicated support for brands throughout the entire collaboration.
